Company News

Matt Swain has been promoted to Senior Director at InfoTrends to lead its customer communications-focused advisory services. These services include Customer Engagement Technologies, Transactional Communications & Payments, as well as our Document Outsourcing service.

Buyers Laboratory LLC (BLI) released a new version of bliQ, the company’s web-based workflow tool, which includes the industry’s most comprehensive database of document imaging products.

InfoTrends and the China Sign Association of Equipment Suppliers, for the second consecutive year, are hosting a half day executive briefing for leading technology vendors, distributors, and print service providers at the 24th Shanghai International Ad & Sign Expo on March 10 at the National Exhibition and Convention Center, Shanghai.

Marketers today must touch consumers with consistent and relevant messages across multiple channels. Consumers expect their interactions with individual businesses to have consistent experiences, whether that interaction is via a smartphone, retail store, a company’s webpage or a direct mail communication. Moreover, consumers expect interactions to be relevant to their individual preferences and interests. A reflection of this growing consumer demand for relevancy is found in a 2015 InfoTrends’ survey of U.S. consumers. The top two reasons why consumers open direct mail are first an interest in the specific services or products being sold and second the inclusion of information that reflect personal needs and interests. For marketers, data is a key enabling factor behind efforts towards consistent and relevant consumer experiences.

The relevance of print-only outsourcing contracts is in decline. Enterprises are seeking external support for cross-media communications, creative services, data management, analytics, and other value-added services. Savvy and forward-thinking document outsourcing providers are in a unique position to help their customers transition to more effective communication platforms. InfoTrends’ new study, Service Expansion Opportunities for Document Outsourcing in 2016, will identify emerging services opportunities and offer a road map for document outsourcing providers to build new businesses around them.

Buyers Laboratory, LLC (BLI), the experts in document imaging equipment and solutions, launched a completely integrated experience for its hardware and software databases on its web platform, bliQ.

InfoTrends announced today the completion of its market research study entitled The Future of Digital Packaging Workflows, whose focus is the global packaging market’s use of software tools to enhance production of all printed packaging. Taking into account all relevant software segments, global sales of workflow software for packaging topped $1 billion worldwide in 2015, and that total is climbing steadily in all regions, according to InfoTrends.

Buyers Laboratory, LLC (BLI), The Document Imaging Experts, is pleased to announce the launch of its new corporate homepage, www.Buyerslab.com. The new site provides a more engaging, informative user experience with improved navigation, detailed product pages and dedicated search widgets for finding specific product test reports and BLI Awards.

Buyers Lab LLC (BLI) announced that it has acquired the assets of InfoTrends, a division of Questex Media Group LLC. BLI is the largest independent authority and provider of competitive intelligence, testing and reviews on multifunction (MFP), copier, printer, scanner and software solutions and products. InfoTrends provides strategy, business development, and operations assessment services for technology vendors, resellers, and service providers in the production printing & digital media, office technology & services, and consumer & pro imaging industries.

Buyers Laboratory, LLC (BLI), the experts in document imaging equipment and solutions, launched new customizable features to its web based platform, bliQ. Enhancements include a new highlight differences feature, personalized spec views and convenient search features.