In many ways, COVID-19 has been an accelerator, pushing many industries including print into greater digital readiness.

News of job losses as well as Panasonic’s exit from the document scanner market are among the latest challenges facing the office equipment industry.

We sat down with Lawrence Breen to learn more about Inland Digital, how the dealer has fared since the coronavirus hit, successes and challenges in 2020, opportunities for next year, and more.

Every year, our subject matter experts release a series of roadmaps that outline the trends we expect to see in the coming months.

We chat with Esko on the impact of the pandemic and actions the packaging value chain can take headed into 2021.

The world of business is now online. Products and services are morphing to meet the needs of the COVID-19 consumer.

The economy is not all doom and gloom. In fact, some Asian economies are seeing a “Zoom boom” in which the demand for communication technologies like screens and laptops are driving economic growth.

An update to the April and June surveys

We chat with Just the Right Stuff about how the company evolved during the pandemic and what they’re doing now to stay productive and ahead of the competition.

The purpose of the future office is the big question we all seek to answer.

Annual forecasts for North America and Western Europe coming soon.

Evolving beyond print through managed IT and the smart workplace.

Keypoint Intelligence and Xerox recently teamed up to present a special webinar that should be of interest to all stakeholders in the office document technology industry.

US and Western European forecast on the impact of COVID-19

Much has been said recently about the shift to remote working that has been driven by the pandemic. But what portion of job openings are actually remote?

Is COVID-19 accelerating the death of offset printing and a speedier transition to digital printing?

What do bills, voting, USPS, and COVID-19 all have in common?

HP is hitting the ground running with the launch of its HP Healthcare Edition Products, announced October 14.

The market for DFEs that provide workflow functionality and connectivity to digital printing equipment is being impacted by the disruption in equipment placements from the COVID-19 pandemic.

Print isn’t going anywhere anytime soon, as buyers still see the relevance and effectiveness of print even during a crisis.

While the RemaxWorld Expo tradeshow in Zhuhai, China is taking a huge hit due to pandemic-related travel restrictions, on the whole, China is weathering the COVID-19 storm as can best be expected.

From communication to collaboration to conferencing and everything in between, what can’t be done in the cloud these days?

Keypoint Intelligence launched our annual Business Technology Solution primary research to discover new and changing scan activities, acquisitions, and behaviors.

Watch a conversation between Keypoint Intelligence and Zhuhai, China-based David Gibbons, Vice General Manager at Comexposium Recycling Times Exhibition Services and Director of RT Media.

Some people have called COVID-19 “the Great Accelerator,” and this is certainly true in the world of customer communications.

Examining recent AR case studies surrounding education during the COVID pandemic.

Solutions such as these can help provide peace of mind and will continue to make the office MFP easier and more convenient to use once the pandemic has passed.

Each vertical industry has been impacted in different ways by the pandemic. Now more than ever, printing and communication companies need a playbook for how they will sell to these industries.

Because of the pandemic, real estate agent Chelsea Van Horn has needed to print documents like property specs and disclosure statements from home. The HP Instant Ink program has been a huge help.

Last week, OKI Data Americas announced it would be pulling out of the North, Central, and South American markets, discontinuing the sale of its printer hardware effective March 31.

As the COVID-19 pandemic rages on, the digital imaging industry is learning to adapt to a “new normal.” Office printing has declined. At-home printing has seen an upward surge.

This blog attempts to show a silver lining during the COVID-19 pandemic. Here, we show a creative way to use print in new and creative ways.

We interviewed Kousuke Ito, Director of the Sustainability Management Center at Ricoh USA, for a webinar about sustainability as part of our New Workplace series.

We tuned (virtually) into Brother USA’s annual B2B briefing by Dan Waldinger’s Team and got a glimpse of their results and activities the past year.

As companies look for ways to make employees feel more comfortable returning to the workplace, touch-free MFP solutions can remove one more barrier.

Consultant Christine Dunne chats with Office Director Deborah Hawkins about exciting new forecast and survey results pertaining to the office print landscape.

Ongoing shifts bring challenges, spark debates, and introduce more questions

Ryan McAbee talks about 5 key phases to recovery from COVID-19 for the printing industry and where the market will go over the next 5 years.

COVID-19 changed many aspects of our personal and professional lives almost overnight, and the printing industry has certainly been no exception.

If the print community has learned anything this year, it is that having a flexible and adaptable organization is key to combat the disruption from the COVID-19 pandemic.

DS Director German Sacristan sits down to talk with Gareth Roberts, Managing Director at UK-based Bishops Printers. The two talk about the initial shock of COVID Wave One and how the company is reinve...

With many school districts across the US expecting to implement a “hybrid” approach to instruction come fall, it appears that new opportunities may exist for printed material.

What’s one obstacle to working from home in Western Europe? Having enough space.

Workers are getting used to operating from home offices and, in many industries, managers are developing effective techniques to ensure productivity remains high despite not having in-person hours.

COVID-19 Moves the Market Down Over 5% in 2020

“Why do I need to pay thousands of dollars for an office, for this partner in a law firm, when they’re working remotely, and they’re still generating their 2,100 hours a year?”

When we emerge from this pandemic, the square footage of office space in use will have shrunk. Multiple factors are driving this change.

Even in today’s uncertain times, those who use their timing wisely to adapt to ongoing changes will likely come out stronger

Leveraging LinkedIn to Get and Stay Connected

It is human nature (and too common among businesses) that big change doesn’t happen without a crisis.

People are working from home at much greater frequencies, but what are the implications for print?

Valentina Vivian, a process analyst with Italian print service provider L’Artegrafica, gives a European perspective on COVID-19

As many employees begin returning to the office, a key question for our industry is: How will print behavior change?

Although marketing and sales strategies have been forced to change, there are some best practices for smart selling in these uncertain times.

We sit down for another discussion with Business Development Expert Karen Kimerer to discuss where print service providers fail when it comes to sales strategies.

In April, Big Picture magazine and Keypoint Intelligence conducted a survey of sign shops and commercial printers to gauge the impact of COVID-19 on their businesses. The data from the survey painted ...

This post will discuss several ways OEMs are reworking their strategies to address this reality, highlighting key examples.

Konica Minolta’s Return to Work initiative enables companies to manage employees during their return to the office environment.

We partnered with the China Sign Association (CSA) determine initial effects of COVID-19 and what economic recovery and business reopening will look like for China in the months to come.

What will the industry landscape will look like after COVID-19 and beyond?

We spoke to Marcus Putschli, e-dox AG’s Founder and CEO, to hear how business has adapted and/or changed in the short term and for the long term.

As the earnings season winds down, we reviewed a selection of quarterly earnings announcements to measure COVID-19’s impact on printing and imaging manufacturers over the first four months of 2020.

Director German Sacristan sits down with Bob Boyle, Chief Telepath at Telepathic Graphics, to discuss how his company responded to the COVID-19 pandemic.

Unfortunately, in-person education isn’t an option during a pandemic. The good news is that there are still many ways to educate consumers and keep them engaged even if a live meeting is impossible.

We sit down with Business Development Specialist Karen Kimerer to discuss why customer education is important for print service providers looking to remain competitive during COVID-19 and beyond.

Greg Sweers, CEO and Steward of ACTS360, talks about what it was like for the MSP during COVID-19, from preparation to everything that followed.

If we hope to influence the outcome, we must shift our focus from what is going to happen to what we want.

This research is extremely timely as evaluating financial health and operational execution are critical as printers are disrupted and (in some cases) pivoting to new market opportunities.

Eef de Ridder, VP, Commercial and Industrial Printing, Ricoh Europe, talks with German Sacristan of Keypoint Intelligence about the impact COVID-19 has had on the print landscape.

Tips and hints on how to engage your audience with a marketing plan that will develop long lasting relationships.

The office technology and production printing sectors continue to use innovation, manufacturing, and philanthropy to help during the COVID-19 crisis.

We speak with David Ashton, Partner at Linemark, about how they have learned the value of providing service offerings beyond on demand printing during the COVID-19 pandemic.

While many companies have migrated some functions to the cloud, this pandemic still saw plenty of IT folks scrambling to set up VPNs to allow remote access to critical applications.

Lexmark shares a heartwarming story about their recent efforts to help provide protective gear for local hospitals during this difficult time.

Keypoint Intelligence joins Marketing Ideas for Printers in this webinar on how to fix online presentations which are more prevalent than ever during COVID-19.

With the COVID-19 crisis in mind, we decided to do things a bit differently this year. We’re proposing two outcomes: One based on a probable model and another on a broader, pessimistic model.

Companies that will recover more quickly from COVID-19, as well as potentially better mitigate the pandemic, may very well be the ones that began to incorporate AR software and hardware.

Research Analyst Colin McMahon sits down with The Octalysis Group to explain gamification and its uses in the modern workplace environment and how it can create an impact during the COVID-19 pandemic.

To gauge the impact of the pandemic on print service providers and their perceptions of the Cares Act, Keypoint Intelligence and Big Picture magazine surveyed PSPs from April 10 to 15.

With the coronavirus crisis in full swing, the topic of sustainability may be a bit (or, let’s admit, a lot) less top of mind for organizations.

We have updated our model to reflect changes we’ve seen since the original was released. Here, we break out print volume in the office and home environments separately.

Although many predicted the demise of print due to increasingly widespread digital communications, research from Keypoint Intelligence’s Customer Communications Service suggests otherwise.

With all this disruption, could it be possible that the coronavirus has caused a premature change in industry operation?

The trade war between the US and China had Japan considering moving businesses out of China, but COVID-19 has put the pedal to the metal and accelerated the process.

Michael Campbell, GM, Augmented Reality Products at PTC, speaks with Colin McMahon of Keypoint Intelligence about how they help customers drive business value as a global software provider.

Over the past month, we’ve spoken with dealers of all sizes on both sides of the pond as well as in Australia to see how COVID-19 has impacted business.

By looking at various vertical industry sectors and their contribution to office printing, we have estimated best case and worst-case impacts on print.

German Sacristan, Director of On Demand Printing Services at Keypoint Intelligence, discusses the impact of COVID-19 on business with Frank Arostegui, Executive Vice President of American Litho.

Estudios Durero has invested time into producing face protection screens and hospital coats during coronavirus pandemic.

Since the start of the COVID-19 crisis in the United States, Konica Minolta and its All Covered IT services division have seen quite the increase in inquiries related to telehealth solutions.

Many shows with an original date in March-June 2020 have postponed with hopes to hold the show in the fall, while others have canceled altogether with the intention of returning in 2021.

Despite the coronavirus wreaking havoc around the globe, there is a silver lining. Learn what the office equipment channel can learn from MSPs.

Keypoint Intelligence talks to Jussi Havu, CEO at Glue, about the company's shared virtual environments for remote collaboration.

Industry OEMs are using their manufacturing capabilities to produce various gear and equipment aimed at curbing the spread of COVID-19.

Industry OEMs are using innovative technology and services—often outside of traditional print offerings—to help fight the spread of COVID-19.

This article explores how PSPs can uncover new opportunities as they work through this crisis, and perhaps even grow from it.

In light of the postponement of FESPA 2020, Mimaki Europe responded quickly by announcing its planned product launches via a webinar.

By looking at the various vertical industry sectors and their contribution to office printing, we have estimated best case and worst-case impacts on print.

While China was put on quarantine measures for nearly a month beginning at the end of January, that lockdown has since subsided and manufacturing facilities have been ramping up to full capacity.

FESPA has been postponed due to the coronavirus, and the company instead invited press members to an impromptu webinar.

Your home printer and network equipment could be putting corporate data at risk.

Keypoint Intelligence very recently conducted a survey of its bliQ subscribers to determine how dealers, vendors, salespeople, and others are responding to the outbreak.

Employees who cannot telecommute are still being asked to come in to work, which means warehouse, distribution, and service operations will not slow down significantly due to a labor shortage.

Keypoint Intelligence asked printing establishments about the demand and supply side shocks they are experiencing.

e-dox shares their reactions to the Coronavirus pandemic and steps they are taking to maintain business operations.

Interactive visual analytics of COVID-19, using DOMO, Keypoint Intelligence's data analytics tool combined with John Hopkins University data, updated daily.

COVID-19 has given businesses a new perspective on VR and its capabilities, which is in turn helping businesses to shift into the digital economy and allow employees to work from home more efficiently

With all the uncertainty, including how long it will last and what the future will look like, one thing is certain: We will all be affected, business will change, and the world will shift.

The much-anticipated drupa 2020 event has now been rescheduled to April 20 – 30, 2021. This marks the first time that a 5-year gap has occurred between two drupa events.

There is no shortage of technology currently designed to make remote and distance working easier, instead it’s a matter of how prepared businesses are to enact and institute some of these ideas.