PaceSetter

Toshiba Claims BLI Pacesetter Award in Logistics for North America from Keypoint Intelligence

2023-2024
12/05/2022

 

Fairfield, NJ – Keypoint Intelligence, the world’s foremost market research firm and independent evaluator of print and smart technology hardware, software, and services, announces that Toshiba America Business Solutions has won the Buyers Lab (BLI) 2023-2024 Pacesetter Award in Logistics. Based on research conducted in the North American market, the award recognizes Toshiba as being the leader in logistics offerings in the areas evaluated for the third time in a row.

 

To determine which OEMs lead the market in helping their logistics clients meet the industry’s unique challenges, analysts at Keypoint Intelligence conducted an in-depth evaluation of vendor offerings that drilled into over 60 points of potential differentiation, spread across categories such as MFP and other hardware, software, service and support, security, and market leadership. Keypoint Intelligence analysts then applied a proprietary rating scale to determine which OEM stands out as the most complete provider for the sector.

 

“The ability to serve the needs of vertical market customers takes more than just top-notch document imaging hardware. Being a leader in the field also requires a deep understanding of the challenges that customers in a given industry face every day, coupled with the ability to deliver solutions and services to address those pain points,” said Jamie Bsales, Principal Analyst in Keypoint Intelligence’s Office Group. “Our study showed that for the logistics market, Toshiba can do exactly that. In fact, Toshiba earned the top scores in the Hardware, Software, Service & Support, and Market Leadership categories.”

 

Many factors contributed to the company’s strong showing. Key hardware offerings bolstering Toshiba’s cause include design features on the company’s e-STUDIO MFPs to help them withstand harsh warehouse environments, ruggedized label and receipt printers, interactive digital signage, and portable printers (featuring dust and moisture protection as well as a proven five-foot drop resistance) for productivity away from an office environment.

 

Toshiba’s Encompass Managed Print-as-a-Service (MPaaS) is yet another integral element that empowers logistics operations. Encompass secures and optimizes print fleets while helping conserve paper. Utilizing predictive maintenance analytics, its tools automatically monitor both device and network security while facilitating proactive technical support (available 24/7/365)—and Toshiba is the only A3 OEM that supports label and receipt printers in an MPS program.

 

“Team Toshiba graciously thanks Keypoint Intelligence for once again presenting us with its respected logistics honor,” states Bill Melo, Vice President of Marketing and Strategic Business Development at Toshiba America Business Solutions. “We continually strive to develop and deliver world-class solutions to enable logistics organizations to operate as efficiently, effectively, and affordably as possible.

 

About Keypoint Intelligence

For 60 years, clients in the digital imaging industry have relied on Keypoint Intelligence for independent hands-on testing, lab data, and extensive market research to drive their product and sales success. Keypoint Intelligence has been recognized as the industry’s most trusted resource for unbiased information, analysis, and awards due to decades of analyst experience. Customers have harnessed this mission-critical knowledge for strategic decision-making, daily sales enablement, and operational excellence to improve business goals and increase bottom lines. With a central focus on clients, Keypoint Intelligence continues to evolve as the industry changes by expanding offerings and updating methods, while intimately understanding and serving manufacturers’, channels’, and their customers’ transformation in the digital printing and imaging sector.

 

About BLI Pacesetter Awards

Based on exhaustive questionnaires, in-depth interviews, and a proprietary rating scale, Buyers Lab Pacesetter Awards recognize those document imaging OEMs that have shown market leadership in a variety of categories, including technologies, services, and key vertical markets.

 

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Contact

Carl Schell

+1 973-434-7151

carl.schell@keypointintelligence.com