Anne Valaitis

The latest chapter in IT services recalibration

Netrix Global has recently acquired Ricoh USA’s US-based IT services business. The deal transfers Ricoh’s managed IT and cloud operations arm to Netrix.

Lindsey Naples

Big topics still on the board on the final day of the event

Refocus, strengthen alignment, and equip dealers for the next phase of industry transformation is what Ricoh’s 2025 Partner Summit in Nashville was all about.

Mark DiMattei

The hard truth about hardcopy

Paper has been a useful media for generations and is still something we haven’t abandoned even in our time of digital transformation and scanning hardcopies onto cloud repositories.

Lindsey Naples

Part 1 of our 2-day recap

Ricoh’s 2025 Partner Summit opened in Nashville with a clear purpose: Refocus, strengthen alignment, and equip dealers for the next phase of industry transformation.

Bridget Dedian

Here’s what shaped the conversation as fall hit its stride

Staying up to date with all the goings-on and happenings is beneficial from an educational standpoint, but it can be very difficult to keep up with. We discuss here the top news articles covered in October.

German Sacristan

While Xerox reinvents itself, others were strongly showcasing their products

Vendors appeared pleased with PRINTING United 2025's strong attendance and expressed optimism that this would turn their investments into sales, while most exhibitors focused on showcasing existing products rather than unveiling new ones.

Lindsey Naples

A geopolitical ripple effect marked a turbulent October for global trade

The global trade environment is heating up once again. What began as procedural updates to the United States’ reciprocal tariff framework earlier this year has now become a full-scale tariff standoff.

Lisa Brown

A focused look at Sharp’s vision, product expansion, and dealer-centered innovation

Sharp Imaging and Information Company of America held its 2025 NEXT dealer event in Orlando, Florida (October 7-9, 2025). This year’s event was intentionally designed to be a more intimate and insight-driven gathering that centered on the theme “Next”.

Carl Schell

Membership has increased by one, bringing the total to 19

Hard to believe we’ve been using the term “mega dealer” for almost a decade. As a reminder, the megas comprise a group of companies that each exceeds $100 million in annual revenue.

Jamie Bsales

Will continue the vendor-agnostic, multi-channel strategy for the directprint.io platform

Toshiba America Business Solutions announced it has acquired UK-based Youmebee, Ltd., the company behind the directprint.io cloud print management platform that is the basis of Toshiba’s Elevate Sky Print Management offering.